In a note addressed to cabin crews, Southwest’s vice-president of Sonya Lacore, vice-president of inflight operations, stated the amount of flight attendants who are unresponsive or inaccessible to the crew has increased over recent years. The issue was examined by CNBC. Sick calls have surged in addition to the fact that the company has loosened emergency procedures www.headusnext.com headusnext head us next Website head us next com that required flight attendants provide a medical note when calling sick. As an example, Lacore said when the airline last lifted those procedures in November. 9 sick calls went between 20 and 90 minutes for two hours in a row.